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Of course, it takes more than longevity to make a great company,
but in the yurt industry, where companies regularly come and go,
a little history with the product means a lot. Established in
1978, Pacific Yurts' rich history
leaves our customers confident that, first, we know how to build
the highest quality yurt, and second, we are in this for the
long haul. In other words, if you need us in the future, you can
count on us being there.
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When you choose Pacific Yurts, you are choosing a company that
offers the yurt industry's most complete mix of experience,
expertise and quality. Though our success has led to many
imitators, Pacific Yurts still sets the highest industry
standards for:
Quality,
Experience,
Innovation,
Service,
Delivery, and
Warranty.
"I've long been admiring the works of Pacific Yurts of Cottage Grove, Oregon, the original U.S. yurt maker. They create a versatile, high quality, affordable product, which has the advantage of having more have-it-your-way options than any other. And they have excellent customer service as well."
- Green Living Magazine
Quality is non-negotiable.
Individuals, ski resort operators, campground managers and thousands
of others worldwide have chosen Pacific Yurts not just for their
comfort, charm and aesthetics but because, like our company, they
are built to last. An unshakeable commitment to quality, every step
of the way, is the cornerstone of Pacific Yurts’ core values. And
no one knows yurt quality like us.
Pacific Yurts' location in the heart of Pacific Northwest timber
country affords us many advantages. One example, for our frame we
are able to hand select only the finest kiln-dried, structural
second-growth Douglas fir from carefully managed forests.
This attention to every detail, as well as our dedication to
sustainable building practices and environmental responsibility, is
maintained throughout the construction of every yurt. We use only
the highest-quality materials that are best suited to each
application. This includes stainless steel hardware and carefully
chosen architectural
fabrics that outperform cotton-blended fabrics.
"We were dumbfounded by the quality and ease of installation. It
is so well engineered that everything fit like a glove! Remarkable
workmanship and excellent product. We are very impressed!"
- Sarah R., Washington
Time-tested performance.
With more than 200 years of combined staff experience in the yurt
industry alone, no other company comes close to matching the
product knowledge and expertise of Pacific Yurts.
Founded in 1978, Pacific Yurts pioneered the modern adaptation of
this ancient dwelling. The knowledge we have gained from a
quarter century of yurt building has helped us continually add
features and improve our product so that today the performance of
a Pacific Yurt is unrivaled in the industry.
Our designs have garnered numerous awards
over the years, but nothing speaks louder (or rewards us more) than
the positive comments from our satisfied customers.
"The yurt came through like a champ. Trees all around came down,
and the yurt sustained 100 to 120- mph winds for five hours straight
with absolutely no problems. I feel like one of my children just got
an A+ on a report card! Great job, Pacific Yurts, and thank you."
- Brigitta O., PhD, Honduras
We listen, we learn, you benefit.
Pacific Yurts' long-term success as the largest manufacturer
in the industry is owed in part to our ability to continue to
innovate, to improve our product and add to the array of available
options. For all our expertise, perhaps our greatest skill is the
ability to listen to our thousands of customers and to continually
enhance our yurts in response to their needs.
Over the past 32 years Pacific Yurts has been responsible for some
of the most important innovations
in the yurt industry.
Our yurt innovations include:
"This is my second yurt purchase. I love all the new innovations
over the past ten years! Thank you."
- Sepha N., Oregon
Customer service is not a task, it's a passion.
When you're No. 1 you work harder to stay there, and that
means more than just ensuring you are building the finest yurt
available. So, as proud as we are of the quality of our
yurts, we believe we may do our best work after our customers
have honored us with their purchase.
Frankly, we're passionate about everything we do, but never more
so than when we are working to make sure our customers are taken
care of. We know we can save our customers time, money and
frustration by providing outstanding service – not only during the
initial sale, but also for many years to come.
"Your company has always been and continues to be a pleasure to
work with. I am amazed at the quality of the product you produce and
the efforts you go to satisfy your customers. This has not changed
in the 9 years I've been privileged to work with you, which is a
wonderful thing to encounter in this day and age. Thank you."
- Kathryn L., Colorado
When you become a Pacific Yurts customer, you'll not only be
enjoying the finest yurt made, you'll also be assured that your
needs will be met long after the warranty period has expired. At
Pacific Yurts, we believe that's not just good business; it's also
just the right thing to do. The repeat business we've earned from
thousands of satisfied customers tells us we’re on to something.
We deliver on our promises.
At Pacific Yurts we take your plans and schedule seriously. Our
office staff is committed to making sure your order receives complete
attention from the initial order through completion. They coordinate
with our production and shipping staff to assure that your yurt is
completed on time and shipped on schedule.
"It's not often you find such great service on the other end of
the phone. Thanks for working with our ridiculous timelines."
- Margot M., Massachusetts
Check the warranty and better yet, check the company.
Promises and guarantees are only as good as the company
that backs them up. Some companies selling yurts have not
even been around as long as the warranties they offer. We
have been building our reputation for over 32 years and
taking care of customers needs long after the warranty
period has expired. We are proud of our customer service staff.
Their dedication has resulted in thousands of satisfied
customers worldwide. Your satisfaction is our first priority.
We are happy to share our references with you.
We back our products with extensive warranties, and better yet
we back them with our company's unmatched reputation of quality
and service for over 32 years. After all, that’s what really
counts. Our warranties include:
- 15-year heavy duty top cover warranty
- 10-year standard top cover warranty
- 5-year standard side cover warranty
- Lifetime warranty lockset
"We purchased our Pacific Yurt over 18 years ago and it's still
in good condition. We love it."
- Paula R., Oregon
"Through the initial inquiry to purchase and delivery of our
30' Pacific Yurt we experienced the fine quality of service not often
found. After two years of use we called to ask for help in dealing
with a small challenge. Your response greatly exceeded our
expectations. We wanted to thank you for the great service."
- Bob G., Oregon
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